1. Introduction
This Privacy Policy describes how abc 123 ("we", "us", "our") collects, uses, stores, shares and protects personal information provided by users ("you", "your") of the abc 123 platform, including the website abc123-khelo.com and all associated mobile interfaces, games, sports betting markets and account services.
abc 123 is committed to handling your personal data with care and transparency. This policy is written in clear, straightforward English so that Pakistani players can understand exactly what happens to their information — without needing a law degree to work it out.
By registering an account with abc 123, you confirm that you have read and accepted this Privacy Policy. If you do not agree with any part of it, you should not use the platform and should contact us to request account closure.
Key point: abc 123 only collects the personal data it genuinely needs to operate your account, process your transactions and comply with legal obligations. We do not collect data "just in case" or to build profiles for resale.
2. What Personal Data We Collect
abc 123 collects personal data in two ways — information you provide directly and information generated automatically when you use the platform. Here is a full breakdown:
Information You Provide
- Registration data: Full name, date of birth, mobile number, email address and country of residence — collected when you open an abc 123 account.
- Verification documents: Government-issued ID (CNIC, passport), proof of address and, in some cases, proof of payment method — collected during KYC verification before first withdrawal.
- Payment information: Your Easypaisa or JazzCash wallet number, bank account details, or card number (last four digits only — full card numbers are never stored by abc 123, only by the payment processor). All payment data is used solely for processing deposits and withdrawals.
- Communications: Messages, emails and chat transcripts you send to abc 123 support are retained to manage your query and improve service quality.
- Responsible gaming preferences: Deposit limits, session timer settings, self-exclusion requests and any other account protection tools you configure are stored to ensure they are applied consistently.
Information Collected Automatically
- Device and browser data: IP address, device type, operating system, browser version and screen resolution — collected to ensure the platform displays correctly on your device and to detect suspicious access patterns.
- Session data: Login timestamps, session duration, pages visited, games played, bets placed and navigation paths — collected to improve the platform experience and for fraud detection.
- Cookies and tracking data: See Section 6 for a full explanation of how abc 123 uses cookies.
| Data Category |
Examples |
Required? |
| Identity | Name, DOB, CNIC | Yes – for all accounts |
| Contact | Mobile, email | Yes – for all accounts |
| Financial | Easypaisa no., bank details | Yes – for deposits/withdrawals |
| Verification | ID scan, address proof | Yes – before first withdrawal |
| Technical | IP address, device type | Automatic – cannot be disabled |
| Behavioural | Games played, session length | Automatic – for fraud detection |
| Marketing preferences | Opt-in/opt-out status | Optional – your choice |
3. How abc 123 Uses Your Personal Data
Every piece of data abc 123 holds about you is used for a specific, legitimate purpose. Here is a complete list of how your data is used:
- Account management: To create, maintain and administer your abc 123 account, including processing logins, account changes and password resets.
- Transaction processing: To process your deposits and withdrawals in PKR via Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer and card payments — and to reconcile transactions in case of discrepancies.
- Identity verification (KYC): To verify that you are who you say you are, that you are at least 18 years old and that the payment methods you use are registered in your name.
- Fraud prevention and security: To detect and investigate suspicious activity, multi-accounting, bonus abuse, collusion, money laundering and other prohibited behaviour. Behavioural and device data plays a key role in this.
- Regulatory compliance: To comply with applicable anti-money-laundering (AML) requirements, respond to requests from regulatory authorities and maintain records as required by law.
- Customer support: To handle and resolve your queries, complaints and disputes efficiently. Support communications are retained for quality assurance and dispute resolution.
- Platform improvement: To analyse how users interact with the abc 123 platform, identify technical issues and improve the overall experience — including game loading times, navigation flow and mobile performance.
- Marketing communications: To send you promotional emails and notifications about bonuses, new games and tournaments at abc 123 — but only if you have opted in. You can opt out at any time.
- Responsible gaming: To apply your responsible gaming settings (deposit limits, self-exclusion etc.) and to monitor for signs of problem gambling behaviour that may indicate you need support.
4. Legal Basis for Processing
abc 123 processes your personal data on one or more of the following legal bases:
- Contract performance: Processing is necessary to deliver the services you signed up for when creating an abc 123 account — including running your account, processing bets and handling withdrawals.
- Legal obligation: Processing is required to comply with applicable legal requirements, including anti-money-laundering obligations, fraud prevention duties and age verification requirements.
- Legitimate interests: Processing is carried out in pursuit of abc 123's legitimate business interests — including fraud detection, platform security and service improvement — where these interests do not override your fundamental rights.
- Consent: For marketing communications and optional cookies, abc 123 processes data only where you have given explicit, informed consent. You may withdraw this consent at any time without affecting your ability to use the platform.
5. Sharing Your Personal Data
abc 123 does not sell your personal data. We do not share it with advertisers or data brokers. However, there are limited circumstances in which your data may be shared with third parties:
- Payment processors: Your payment information is shared with the payment provider (e.g., Easypaisa, JazzCash, your bank) only to the extent necessary to complete your transaction. These providers have their own privacy policies and are responsible for data they hold independently.
- Game software providers: Third-party game providers (e.g., live dealer game studios) may receive limited technical identifiers (not your full profile) to authenticate your session and render the game correctly.
- Identity verification services: Where KYC verification requires it, your identity documents may be processed by a third-party verification service under a data processing agreement with abc 123.
- Fraud prevention networks: abc 123 may share data with industry fraud prevention services to identify and block known fraudulent actors. Data shared for this purpose is subject to strict use limitations.
- Legal and regulatory authorities: abc 123 will disclose personal data to government bodies, regulators or law enforcement agencies where required by law or where we are compelled to do so by a valid legal order.
- Business transfers: In the event of a merger, acquisition or sale of the abc 123 business, user data may transfer to the acquiring entity. You would be notified before your data is subject to any materially different privacy practices.
Important: All third parties who receive your data from abc 123 are contractually required to protect it and use it only for the purposes for which it was shared. abc 123 does not permit third parties to use your data for their own marketing purposes.
6. Cookies and Tracking Technologies
abc 123 uses cookies — small text files placed on your device — to make the platform work correctly and to improve the experience over time. Here is how we use them:
- Essential cookies: Required for the platform to function. They maintain your login session, remember your language preferences and enable the shopping cart and balance display to work correctly. These cannot be disabled without breaking the platform.
- Analytics cookies: Used to understand how players navigate abc 123 — which games they visit, how long sessions last, where users drop off and what features are used most. This data is aggregated and not linked to your personal identity.
- Security cookies: Help detect unusual account access patterns and flag potentially fraudulent sessions for review.
- Marketing cookies: Only placed if you have opted in. Used to show you relevant abc 123 promotions when you return to the platform. No third-party advertising cookies are placed on the abc 123 platform.
You can manage or delete cookies through your browser settings at any time. Disabling essential cookies will affect platform functionality. Disabling analytics or marketing cookies has no effect on your ability to play or withdraw.
7. How Long We Keep Your Data
abc 123 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations.
- Active accounts: Data is retained for the full duration your abc 123 account is active.
- Closed accounts: Following account closure, abc 123 retains transaction records, identity documents and account activity logs for a minimum of five years to meet anti-money-laundering record-keeping requirements.
- Support communications: Chat and email records are retained for two years from the date of the last communication, for dispute resolution purposes.
- Marketing preferences: Opt-in records are retained for as long as the preference is active and for two years after opt-out, in case of regulatory queries about consent.
- Analytics data: Aggregated, anonymised analytics data has no fixed retention limit as it cannot be linked back to individual users.
When personal data is no longer required, abc 123 deletes it securely or anonymises it so that it can no longer be linked to any individual.
8. How We Protect Your Data
abc 123 takes the security of your personal data seriously. The following technical and organisational measures are in place to protect it:
- 256-bit SSL/TLS encryption on all data transmitted between your device and the abc 123 platform.
- Encrypted storage for sensitive data including identity documents and payment details held on abc 123 servers.
- Access controls: Only abc 123 personnel with a genuine operational need are permitted to access your personal data. Access is logged and reviewed regularly.
- Two-factor authentication (2FA) available on all abc 123 accounts — strongly recommended for all players.
- Penetration testing and security audits conducted periodically to identify and address vulnerabilities before they can be exploited.
- Fraud monitoring systems that automatically flag unusual login locations, device changes and transaction patterns for human review.
Your role: The security of your abc 123 account also depends on you. Use a strong, unique password and enable 2FA. Never share your login credentials with anyone — including people who claim to be abc 123 staff. We will never ask for your password.
9. Your Data Rights
As an abc 123 user, you have the following rights regarding your personal data. To exercise any of these rights, contact support@abc123-khelo.com with "Data Rights Request" in the subject line. We will respond within 30 days.
Right to Access
Request a copy of all personal data abc 123 holds about you at any time.
Right to Correct
Ask us to correct inaccurate or incomplete personal data — for example, a misspelled name or wrong contact number.
Right to Delete
Request deletion of your personal data, subject to any legal retention obligations that require us to keep certain records.
Right to Object
Object to the processing of your data for marketing purposes or where processing is based on legitimate interests.
Right to Portability
Receive your personal data in a structured, machine-readable format to transfer to another service provider if you wish.
Right to Restrict
Ask abc 123 to pause processing of your data while a dispute or correction request is being resolved.
10. Children's Privacy
abc 123 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under 18 years of age. Our registration process includes a date-of-birth check, and accounts are subject to age verification before withdrawals are processed.
If abc 123 discovers that an account has been opened by someone under 18, the account will be immediately closed, all funds will be handled in accordance with applicable legal requirements and no withdrawals will be processed. The registration data provided will be retained only to the extent required to prevent the individual from re-registering.
If you are the parent or guardian of a minor who has accessed the abc 123 platform, please contact us immediately at support@abc123-khelo.com. We also strongly encourage the use of parental control software on devices accessible to children.
11. Third-Party Links
The abc 123 platform does not contain links to third-party websites for commercial or advertising purposes. The only external links that may appear are to payment provider interfaces (e.g., Easypaisa, JazzCash) during the deposit or withdrawal process, and these open in controlled payment flows rather than general browsing environments.
abc 123 is not responsible for the privacy practices or content of any third-party website or payment interface. We recommend reviewing the privacy policies of any service you interact with during your payment process.
12. Changes to This Privacy Policy
abc 123 reviews and updates this Privacy Policy periodically to reflect changes in how the platform operates, changes in applicable law or improvements in privacy practice. When material changes are made, we will notify registered users by sending an email to the address on file or by displaying a notification when you next log in to abc 123.
The "Last Updated" date at the top of this page indicates when the current version was published. Continued use of the abc 123 platform after a policy update constitutes your acceptance of the revised policy. If you disagree with any material changes, you should contact us to discuss your options, including closing your account.
Current version: This Privacy Policy was last updated on 1 June 2025. Always check this page for the most current version rather than relying on a cached or printed copy.
13. Contact Us About Privacy
If you have any questions about this Privacy Policy, want to exercise your data rights, need to report a suspected data breach or have a concern about how your personal data is being handled at abc 123, please get in touch:
- Email: support@abc123-khelo.com — subject line: "Privacy Query – [your registered mobile number]"
- Live Chat: Available 24/7 directly from your logged-in abc 123 account — fastest response channel, under 3 minutes on average
- Data deletion requests: Use the subject line "Data Deletion Request – [account mobile number]" and include your full name and registered email address for verification
abc 123 aims to respond to all privacy-related queries within 5 business days and to complete data access or deletion requests within 30 days of identity verification.
